Sunday, September 4, 2011

Pity the poor Post Office . . . NOT!


I'm infuriated by this report in the New York Times today.

The United States Postal Service has long lived on the financial edge, but it has never been as close to the precipice as it is today: the agency is so low on cash that it will not be able to make a $5.5 billion payment due this month and may have to shut down entirely this winter unless Congress takes emergency action to stabilize its finances.

“Our situation is extremely serious,” the postmaster general, Patrick R. Donahoe, said in an interview. “If Congress doesn’t act, we will default.”

. . .

The post office’s problems stem from one hard reality: it is getting squeezed on both revenue and costs.

As any computer user knows, the Internet revolution has led to people and businesses sending far less conventional mail.

At the same time, decades of contractual promises made to unionized workers, including no-layoff clauses, are increasing the post office’s costs. Labor represents 80 percent of the agency’s expenses, compared with 53 percent at United Parcel Service and 32 percent at FedEx, its two biggest private competitors. Postal workers also receive more generous health benefits than most other federal employees.

. . .

Mr. Donahoe’s hope is to cut $20 billion of the $75 billion in annual costs by 2015. To do that, he wants to close many post offices and slash the number of sorting facilities to 200 from 500 and trim the agency’s work force by 220,000 people, from its current 653,000. (A decade ago, the agency employed nearly 900,000.)

The postal service has the legal authority to close facilities, although community opposition can make the process difficult. To placate critics and cut costs, officials say they would seek to run some postal operations out of stores like Wal-Mart or to share space with other government offices.

Cutting the work force is more difficult. The agency’s labor contracts have long guaranteed no layoffs to the vast majority of its workers, and management agreed to a new no layoff-clause in a major union contract last May.

But now, faced with what postal officials call “the equivalent of Chapter 11 bankruptcy,” the agency is asking Congress to enact legislation that would overturn the job protections and let it lay off 120,000 workers in addition to trimming 100,000 jobs through attrition.

The postal service is also asking Congress for permission to end Saturday delivery.

Given the vast range of stakeholders, getting consensus on a rescue plan will be difficult.


There's more at the link.

The whole Post Office boondoggle is symptomatic of the 'too big to fail' mentality that led to the bailouts of General Motors and Chrysler, the Federal takeover of billions (perhaps trillions) of dollars of toxic bank and mortgage debt, and many other actions that have caused our current massive deficit. Every measure discussed in the article, and all those quoted, fail to address one simple question that should be asked before anything else is said or done:


Why should the Post Office survive at all?


Is there any good reason why the Post Office shouldn't be disbanded? Cease to exist as an organization? After all, there are many private companies (including FedEx, UPS, and many other courier companies) who'd happily offer to handle all routine mail deliveries (for an appropriate and commercially viable fee, of course). They'd do so using modern technology and business practices, not rooted in the old days of foot and horse transport. They'd also offer jobs to hundreds of thousands of new employees to handle the business. Of course, they'd pay them a market-related compensation package, rather than the feather-bedded union contract deal currently enjoyed by Post Office staff.

Quite frankly, I don't think there is a solution to the present impasse over the Post Office. Congress wants solutions that are palatable to the electorate, more than it wants solutions that make business sense. The Post Office employee unions want solutions that secure the privileged position of their members, more than solutions that make business sense. The Post Office's managers want solutions that support and strengthen the organization's privileged position, rather than opening up the sector to commercial competition (which is the only approach that makes business sense). Since all three stakeholders are focused on solutions that don't make business sense at all, how can we expect anything to come of the present imbroglio?

The article ends as follows:

Fredric V. Rolando, president of the National Association of Letter Carriers, warned of disaster if partisanship keeps Congress from acting.

“This is about one of America’s oldest institutions,” he said. “It survived the telegraph, it survived the telephone, and we have to do everything we can to preserve it and adapt.”


Why the hell should we 'do everything we can to preserve it and adapt'? The telegraph is dead. The telephone (in its original, wired form) is going that way. The buggy whip industry died a long time ago, and US car manufacturers (unless they improve very fast) are confronted with a similar fate in the face of smarter, leaner, more nimble international competition. Why should the Post Office be any different? And why should we be forced to pay, through taxes and user charges, for the survival of a commercially non-viable anachronism?

On the facade of the James A. Farley Building (the main post office building in New York City) appears this inscription, based on a quote from Herodotus' Histories (8.98):

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.


Legend has it that a disgruntled customer once wrote on another portion of the facade, "Well, what is it, then?" One might ask that same question of both the current management and union leadership of the US Post Office, concerning their inability to understand and/or accept reality.





Peter

12 comments:

TJIC said...

My firm, SmartFlix, is the single largest customer of the USPS in the town of Arlington.

That means that I have a fair bit of contact with them, and they have a fair bit of contact with me.

The stories of idiocy, incompetence, and stupidity I could tell you about the unionized government morons there would turn your hair white.

...unless you're bald, in which case the stories would cause you to grow hair, and THEN turn it white.

I'd love them to all be unemployed and living under bridges.

Murphy's Law said...

True story. A friend of mine worked for the Post Office in Detroit for many years, making more money than I was making at the time as a fire department paramedic. His job? Sitting in the elevator on a stool, just to make sure that the other postal employees did not block the elevator's doors open on any of the four floors.

If they could pay him full time salary and benefits just to sit on a chair and babysit an elevator for 40+ hours a week, they can afford to cut a lot more than they do.

Tom L. said...

Sectionn 8 of the US constitution says "The Congress shall have Power ... To establish Post Offices and Post Roads;"

Believe it or not, personal letters, print magazines, and small packages sent between relatives and friends still exist. There are plenty of small towns without offices of UPS or Fedex. No private company will subsidize operations out in the boondocks, so without the Post Office those people will have no economical services. The USPS still has a place.

perlhaqr said...

Tom L.: Yes, the Constitution does say that.

"shall have the power" is, of course, not magically equivalent to "shall be required to".

And, of course, it really doesn't say "The Congress shall be required to spend trillions of tax dollars subsidizing idiots who have formed a Post Office".

WV: "chmod" -- chmod -R 000 /

Anonymous said...

I'm with Tom L. on this one. I've lived in places where UPS or Fed Ex delivery was at best problematic. Apartment complexes often have similar difficulties with non-USPS parcels and letters, at least where I've lived. My international mailing and shipping experiences with UPS have not been positive. I've not tried FedEx internationally, so I can't say how they do. There's a place for the USPS, but only after it gets trimmed of the deadwood pretty darn heavily. And I say that because a fellow choir member is a USPS employee who has been through more "work-related" medical stuff than you can shake a stick at and has probably cost us taxpayers over $300,000 in hospital and doctor fees, not to mention sick pay and salary while on reduced work duty. Grrrrrr!
LittleRed1

Shrimp said...

Let them shut it down. There is soooo much corruption and waste and mismanagement in the USPS that the only thing left to do is shut it down. And yes, I still pay two of my bills by mail, so them shutting down would force me to find some other way to pay those bills, both of which would entail higher costs (to me) or more time (driving to the location to drop off the check each month).


Despite that, I would whole-heartedly agree with shutting them down entirely.

FarmGirl said...

Yep there's corruption and waste and it sucks but while UPS and FedEx will deliver to ANYWHERE they won't pick up from anywhere.

It's eighty miles from the Old Homestead to the nearest pick up point for FedEx. There's a UPS drop box there, which is really handy unless you're shipping something large enough for it to actually make sense to go through the trouble to do it via printing your own label and making sure it matches the UPS requirements rather than running it down to the post office and being done with it.

And Old Homestead isn't even the best example in this area... there are towns even further from the ability to actually *use* FedEx or UPS.

As soon as the private guys decide to actually provide services to truly rural areas, I'll shut up, but even if the USPS dies I don't see it happening... they'll just rub their hands and snicker while telling us that they'll gladly do special pickups... that you have to be home for.... during a seven hour window in which they can show up any time... for a healthy fee...

C. S. P. Schofield said...

The maintaining the Post, like building roads and defending the borders, is one of the few legitimate functions of the Federal Government. Franklin famously advised against trying to make it profitable. Until and unless internet access becomes truly universal (and I have all sorts of privacy worries about that possibility) the Post Office should exist.

To my mind, the problem is that we adopted the idea that the PO should at least break even, and so there are a LOT of stupid and logically untenable positions that have accumulated over time. We should return the Post Office to its rightful place as one of the only legitimate Federal Bureaucracies, expected to lose money, and watched so that it is only moderately wasteful. Then drop the base cost of a first class letter back to 5¢, so that any wino with a returnable bottle can afford to pester his congressman.

There is so much that we should try to get the Government to stop doing, but I don't think delivering the mail is part of it.

Shrimp said...

Everyone seems to assume that only UPS and Fedex will be "in the game" so to speak.

And they, perhaps correctly, assume that they won't change from their current business models to one more like the USPS, should the USPS collapse under its bureaucratic deadweight.

I have family members that used to work as contractors to the USPS, delivering large parcels, boxes and in some cases, boxes of mail from PO to PO. They had routes that they ran every day, just like the USPS does. There are thousands upon thousands of contractors. Should the USPS die, Fedex and UPS are only two companies. There are others. Fedex and UPS are actually the least likely to try and take over the daily mail delivery, should this occur. Their current business model serves business to business shipping, far more than home to business or business to home.

While it certainly is possible that the companies would gleefully rub their hands together at the chance to charge fees for this and that, the reality is, they would have to compete with each other, and hire all those contractors to pick up and deliver the daily mail. They would be forced into a new business model, or forced to stay out of it, as they are now.

It is the courier companies, and local contractors that would be delivering mail, not UPS, not Fedex and not DHL. While they have the large resources to run the major shipping points (mail from KC to SLC, or LA to NY for example) they aren't set up to run the house to house routes that the USPS currently does. Local contractors would take over those, perahaps working in conjuction with UPS, Fedex, etc.

While it would certainly change, it doesn't mean that the change would be for the worse. The whole point is that the system we have now is broken. Clinging to it just because it's the way we've always done it makes no sense.

Unknown said...

I don't think it should shut down entirely. I think it should reduce the number of delivery days, and reverse its policy of charging for PO boxes while offering free delivery. I never understood the logic of paying to rent a box that was saving the PO labor costs. Bulk deliveries for entire neighborhoods (like apartment complexes) should be the norm, but the vast majority of mail should be picked up by patrons at the post office.

Daily home delivery of junk mail and monthly bills, is a luxury, and there's no reason for the taxpayers to supplement it. If an item is time-sensitive, pay extra to have it delivered on time. A hundred years ago mail took weeks to find its way across the country. There's no reason for MOST mail to move around at the highest speed allowed by technology.

john said...

Disclosure: I'm a retired postal worker. This is my admittedly prejudiced view. The USPS is a government service, not a business. The US government has no right to set up a "business" to compete with private firms. That is doomed to failure, anyway. UPS and FedEx pay more per hour(or they did when I was working), but they manage their workforce more efficiently, have a lower managers-to-staff ratio,and do not have politically appointed boards telling them what they can charge for their services and where they will maintain offices. I believe the Postal Service will, and probably should, eventually disappear; but there are a lot of places where you can still end an argument about USPS vs (UPS,FedEx, or whoever by saying (as I have)"You're standing in the Post Office; where's the ___ office in this town?"

perlhaqr said...

As soon as the private guys decide to actually provide services to truly rural areas, I'll shut up[.]

You're setting an impossible (or nearly so) condition, Farmgirl. It is unreasonable to expect the private firms to compete with every service provided by the subsidized government competition.