Friday, October 19, 2018

Your feel-good story of the week

A pizzeria in Michigan shows real dedication.

When Julie and Rich Morgan lived in Battle Creek 25 years ago, Rich would always bring home Steve’s Pizza for dinner each payday, even though money was tight. The couple has since relocated to Indianapolis, but those pizzas – the taste and the memories – have stuck with them.

In fact, the Morgans had planned to visit Battle Creek and Steve’s Pizza for a weekend getaway. But after a trip to the emergency room, their plans changed; Rich is now home with hospice care as his battle with cancer comes to a close, Julie said in a Facebook post.

Knowing how much that pizzeria meant to the couple, Julie’s dad called Steve’s Pizza to see if someone could send a card or text to cheer them up. But Dalton Shaffer, a manager, had a different idea.

“Well, what kind of pizza do they like?” Shaffer asked Julie Morgan’s father, according to

Her father quickly sought to clarify that he was calling from Indianapolis – nearly 200 miles away and in a different state. Shaffer, 18, said he understood and promised to make the special delivery of two 16-inch pepperoni and mushroom pizzas as soon as he closed the restaurant just after 10 p.m.

“And so, while Rich and I slept, at 2:30 a.m., Dalton rolled into our driveway, left the car running and delivered two extra special pizzas to my waiting family,” Julie said. “He told them we were in his prayers, and offered to help in any way he could.”

Julie said Shaffer also refused an offer from the family to put him up in a hotel. He also immediately left, she said, so he could make it home in time for work in the morning.

. . .

In all, Shaffer traveled about 450 miles round-trip to make the delivery. But here’s what makes it even more “epic:” Steve’s Pizza doesn’t even offer delivery services.

There's more at the link.

That's amazing customer service, to put it mildly!  I live about a thousand miles from Battle Creek, so I can't show my appreciation by buying anything from Steve's Pizza there:  but I hope any of my readers who are within "eating distance" will do so, as a gesture of thanks.  I think they deserve it.



Sam L. said...

Dalton is QUALITY personified.

Beans said...

It is good to know, even in these days of supreme ass-hattery, that good people are still out there.

Old NFO said...

There ARE good people out there!

C. S. P. Schofield said...

There have always been @sshats, nitwits, and creeps, and many of them have held public office or positions of trust. BUT there have also always been good, decent people who are willing to do what it takes to make the world a little brighter.

drjim said...

Thanks for the smile!

If I'm ever in Battle Creek, I will definitely stop there.

Xellos said...

"I live about a thousand miles from Battle Creek, so I can't show my appreciation by buying anything from Steve's Pizza there"

Try getting a delivery.