Wednesday, March 28, 2018

"Facebook goes out and finds the morons for me"


Bloomberg reports on how Facebook actively helps scammers and shady sales operations target their customers.

Officially, the Berlin conference was for aboveboard marketing, but the attendees I spoke to ... told me that Facebook had revolutionized scamming. The company built tools with its trove of user data that made it the go-to platform for big brands. Affiliates hijacked them. Facebook’s targeting algorithm is so powerful, they said, they don’t need to identify suckers themselves—Facebook does it automatically. And they boasted that Russia’s dezinformatsiya agents were using tactics their community had pioneered.

. . .

Gryn estimated that users of his tracking software place $400 million worth of ads a year on Facebook and an additional $1.3 billion elsewhere. (He later showed me reports that roughly support those figures.) It’s not just affiliates who think Gryn is at the pinnacle of the industry. In June, just before the conference, Facebook’s newly installed executive in charge of fighting shady ads, Rob Leathern, had invited him to the company’s London office to explain the latest affiliate tricks.

The basic process isn’t complicated. For example: A maker of bogus diet pills wants to sell them for $100 a month and doesn’t care how it’s done. The pill vendor approaches a broker, called an affiliate network, and offers to pay a $60 commission per sign-up. The network spreads the word to affiliates, who design ads and pay to place them on Facebook and other places in hopes of earning the commissions. The affiliate takes a risk, paying to run ads without knowing if they’ll work, but if even a small percentage of the people who see them become buyers, the profits can be huge.

Affiliates once had to guess what kind of person might fall for their unsophisticated cons, targeting ads by age, geography, or interests. Now Facebook does that work for them. The social network tracks who clicks on the ad and who buys the pills, then starts targeting others whom its algorithm thinks are likely to buy. Affiliates describe watching their ad campaigns lose money for a few days as Facebook gathers data through trial and error, then seeing the sales take off exponentially. “They go out and find the morons for me,” I was told by an affiliate who sells deceptively priced skin-care creams with fake endorsements from Chelsea Clinton.

. . .

Because Facebook is so effective at vacuuming up people and information about them, anyone who lacks scruples and knows how to access the system can begin to wreak havoc or earn money at astonishing scale.

There's more at the link.

Given recent revelations about just how much information Facebook, Google et. al. harvest about each of us, and how difficult it is to stop that process (and erase what they've gleaned), that makes this even worse.  Scammers can appear genuine, even interesting, if they cloak their approaches in a way that makes them seem familiar and attractive to us - approaches that we would never expect a complete stranger to be able to use.  However, since all our information is out there, and Facebook actively uses it to target us with advertisements, the work of scammers is made that much easier.

This stinks.




Peter

9 comments:

stencil said...

Think about all the individual lives, and entire cultures, that have been lost to epidemic illnes. Yet always and ever there have been a few people who maintained appropriate standards of sanitation and waste disposal; it's always their lazy slovenly neighbors who bring on the plague.
Now we're at risk to lose a civilization-building tool of enormous power because some people can't stop gossiping.

Rick T said...

It is WAY too easy to forget if you aren't paying for a service the information you give them IS the product someone else paying for.

I do very little on Fakebook (and ignore ALL ads there) for just that reason.

Peter said...

@stencil: I submit that Facebook and similar services can hardly be described as "a civilization-building tool of enormous power". I suspect they're rather the opposite, judging by the effect they've had on our youth. Consider these articles:

http://www.zdnet.com/article/facebook-overuse-can-lead-to-psychological-disorders-in-youth/

https://www.psychologytoday.com/us/blog/close-encounters/201505/how-facebook-affects-our-relationships

http://www.dailymail.co.uk/sciencetech/article-2085369/Internet-addiction-cause-physical-damage-brain-just-like-drugs-say-researchers.html

https://www.medicalnewstoday.com/articles/275361.php

Anonymous said...

I long for the day that faceborg goes the way of AOL. Hopefully the domain name is snapped up by some bizarre Japanese fetish pornography company after the registration lapses. Maybe then zuckerborg's skin splits open and he finally reveals himself to be the reptilian cyborg we all believed he was all along. In a fit of anger he keys in a self destruct sequence to a control panel on his arm like the alien in Predator and takes the techno-oligarchy out with him in a futile low yield explosion of reptilian machine rage.

Aesop said...

Stop buying on the Internet.

Then they have exponentially less data to vacuum.

Game over.

Plan B:
I still have an old AOHell account.
It lets me make 7 profiles.
I can make six of them and send them out to create mischief.
Then kill them for a month or two. Then resurrect them.
Lather, rinse, repeat.
Scammers now get 6X the work, for a guaranteed zero return.

Anonymous said...

Well that sure adds another wrinkle to the opiod crisis. Zuckerberg and Sheryl Sandberg should be named an unindicted co-conspirator to these various crmininal rings.

HMS Defiant said...

My father was brilliant. He and his classmates at Perdue built a nuclear reactor in a swimming pool back in 1964. He retired after 26 years with the Army as a general.

My mother calls me every week to intervene in another skam. I hate skammers and there should be a no bag limit on shooting them.

SiGraybeard said...

Since I dropped my FB account several years ago, when people first started talking about this, I wonder just how much they clean out those records.

On one hand, I get a laugh out of people buying the privilege of advertising to dead accounts.

On the other hand, someone (Karl Denninger?) alleges that if you have touched a Facebook "like" button one time, that cookie stays forever and they track you around the internet forever. I probably did that, since so many companies had those "Like us on FB and be entered to win" something or other. It didn't seem harmful.

Sam L. said...

I don't do Fbook.