A few days ago we examined the perils of over-concentration on texting. The article featured a video clip of a woman who wasn't paying paying attention to where she was going in a shopping mall. She fell into a fountain while she was texting a message.
The woman in question has now come forward . . . with a lawyer. The Daily Mail reports:
CCTV footage of Cathy Marrero failing to notice that she was walking straight into a pool of water became a YouTube hit after being watched by 1.5 million people.
But the 49-year-old, revealing her identity for the first time, says she doesn't find the video very funny and plans to take the mall in Wyomissing, Pennsylvania to court after accusing staff of laughing instead of helping her out of the water.
. . .
The video was posted with commentary by what is believed to be laughing mall employees who watched the video over and over.
Mrs Marrero said she was left mortified by the incident.
‘My issue is I don't think security was professional because they didn't send anyone to check on me until 20 minutes later and I had already left,’ she told the Reading Eagle.
‘Instead of laughing, they should have said, 'Is she OK?' and been down there right away to check on me.'
There's more at the link.
I'm not sure that mall security has any 'duty of care' under these circumstances, where the accident was entirely the fault of the victim. Ms. Marrero might have a case for breach of privacy, although whether one has any expectation of privacy in a public place is highly debatable. The security guards who released the video on YouTube may well face some sort of disciplinary action, for breaching client confidentiality, but even that's doubtful.
I think Ms. Marrero would do better to chalk it up to experience, and learn to laugh at herself. After all, the rest of the world is already doing so! She's not helping herself with her protestations, IMHO.